Frequently Asked Questions

  • Membership begins with a brief introduction and consultation to understand your home and how you use it.

    From there, we develop a tailored plan and confirm availability. Once aligned, we guide you through a simple onboarding process and begin managing your home right away.

  • At this time, Haven Estate Co. is focused exclusively on servicing homes on Bainbridge Island.

    This allows us to provide a high level of attention, responsiveness, and consistency for each property we manage.

  • Haven Estate Co. offers three membership levels—Foundation, Signature, and Legacy—starting at $1,800/month that serve as the framework for our services.

    From there, pricing is tailored based on the specific needs of your home, including its size, amenities, level of use, and any additional services requested. Following an initial consultation, we provide a customized plan and corresponding monthly fee aligned with the level of care and support required.

  • We suggest you submit a “Request for Introduction,” or you may email us directly at hello@havenestateco.com. We aim to respond quickly—usually within one business day.

  • Trust and discretion are fundamental to how Haven operates.

    We maintain a highly selective network of professionals and personally oversee all access to each residence. Every vendor is known to us, works to our standards, and is coordinated with care and intention.

    Access to your home is never casual or unsupervised—each visit is scheduled, documented, and managed to ensure consistency, accountability, and complete respect for your privacy.

  • Every home we manage is supported by a private, structured estate management platform that allows us to track and organize every detail over time.

    From maintenance history and vendor coordination to ongoing property updates, nothing is left to memory. This ensures consistency, accountability, and a level of care that goes beyond traditional home management.

    For you, it means greater visibility when you want it—and complete peace of mind when you don’t.

  • Members may cancel their membership at any time with 30 days' notice.