Presence
Membership
Flexible property support with a trusted local presence—available when you need it.
Membership begins at $195/month + hourly services*
A flexible way to have Haven looking after your island home.
Presence is designed for homeowners who want an established relationship with Haven and professional property support without the need for ongoing full-service estate management.
For $195 per month, Presence members maintain access to Haven, a secure owner dashboard, property records and communication, and a trusted local point of contact who becomes familiar with their residence and preferences.
Property visits and requested services are then provided as needed at our hourly service rates—giving you the flexibility to use Haven as little or as often as your home requires.
Whether you need a routine property check while you're away, someone to provide access to a vendor, mail collected, or help managing a larger project, Presence gives you a trusted resource on Bainbridge without committing to a comprehensive monthly management program.
Your Haven Owner Experience
Visibility Without the Day-to-Day Management
Presence clients benefit from the same thoughtful communication and organized approach that defines every Haven relationship.
Through Haven’s secure owner platform, property information, service activity, updates, photographs, and communication can remain organized in one convenient place.
Depending on the services being provided, your owner experience may include:
Property visit summaries
Photo documentation
Maintenance and service updates
Project activity and progress
Secure owner communication
Property notes and service history
Important property observations and alerts
The result is a clear record of your home and the work Haven performs on your behalf—whether you use us occasionally or throughout the year.
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*Memberships are tailored to each residence and may include expanded estate services based on property size, systems, travel frequency, and support needs.
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Private Haven owner dashboard
Secure communication with Haven
Property profile & key information
Property service and activity history
Secure access/key management
Established local point of contact
Access to Haven's property and estate services
Continuity of care as your needs evolve
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Scheduled or requested property checks
Interior and exterior visual checks
Photo condition reporting
Maintenance concerns identified and reported
Mail and package collection
Vendor, contractor and delivery access
On-site vendor attendance
Security and access checks
Basic home and system status checks
Arrival preparation
Departure securing
Routine property tasks
Owner dashboard updates and communication
Property Support & Routine Services — $75/hour
*On-site services are subject to a one-hour minimum, with additional time billed in 30-minute increments.
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Vendor research, sourcing and recommendations
Vendor scheduling and coordination
Repair and maintenance management
Active oversight of vendor work
Project planning and management
Troubleshooting and issue resolution
Property improvement coordination
Smart home service coordination
Specialty sourcing and procurement
Concierge requests and coordination
Guest and entertaining preparation
Owner representation with contractors and service providers
Project follow-up and completion review
Estate Management & Project Services — $125/hour
*On-site services are subject to a one-hour minimum, with additional time billed in 30-minute increments.
Presence Membership Includes:
The Haven Member Experience
Every residence is different, which is why each membership begins with a thoughtful introduction and a tailored approach. From first conversation to ongoing care, our process is designed to create clarity, confidence, and continuity throughout the ownership experience.
Intelligent Estate Oversight
A modern approach to estate management combining hands-on oversight with secure digital visibility.
Private Client Dashboard
Visibility, updates, reporting, communication.
Estate Continuity
Long-term understanding of the residence.
Coordinated Operations
Vendors, services, project oversight.
Secure Communication
Approvals, requests, records.